Upgrade your subscription.
Moving to a higher tier, raising your page limit, or just renewing? Same workflow either way — sign in to the customer portal and pick your new plan.
Three short steps.
The whole upgrade takes about two minutes, including the part where you double-check the price.
Sign in
Use the email + password you set up when you first activated the install. If you don't have an account yet, the right-hand card below gets you started.
Pick a new tier
You'll see your current tier, page count, and renewal date. Change the tier, billing cycle, or both. The portal shows the prorated charge before you confirm.
Confirm and continue
The new tier activates immediately. Your install picks it up on the next heartbeat (within 24h, or sooner if you trigger one manually from the License page).
Sign in or create an account.
Either option lands you on the upgrade page once you're authenticated.
Sign in
For existing customers — you already activated this install and set a password.
Create an account
If you're upgrading an install that was activated under a different email or before the customer portal existed, start here.
Before you click upgrade.
How quickly does the new tier take effect on my site?
The customer portal updates the server-side license the instant your payment goes through. Your running InkCMS install picks up the new tier on its next heartbeat — that's automatic every 24 hours, or right away if you open /administer/administration/license and click "Send heartbeat now". Once the new claims land, the over-limit banner clears and the publish gate lifts immediately.
What happens to my existing pages when I upgrade?
Nothing changes on disk. Upgrades only raise the page-limit ceiling — your content, your media, your customizations all stay exactly where they are.
What if I'm at the page limit right now and just need a few more?
InkCMS has a 10% soft buffer above your tier's nominal limit — so a 25-page plan actually lets you publish up to 27 before the hard block kicks in. If you're inside that buffer, you have time to upgrade without anything breaking. If you're past it, your existing live pages keep serving but the editor refuses new publishes until your tier covers your current page count.
Can I downgrade later?
Yes — same workflow, just pick a smaller tier. If your current page count is above the lower tier's limit, you'll have to remove or unpublish pages first, otherwise the new tier kicks in but you immediately enter the hard-block state.
I want to talk to someone first.
Reach out via the contact page — same-day reply during business hours.